Mediatonic apologises for auto-purchase Fall Guys bug and can honour current refund requests

A bizarre, current bug in Fall Guys has gamers auto-purchasing premium gadgets within the sport, with Mediatonic apologising and promising refunds.

So long as a bug is not sport breaking, more often than not it is nice and we may be affected person whereas ready for a patch. Sadly, some Fall Guys gamers have been experiencing a bug that purchases premium gadgets, that makes use of an in-game foreign money that prices actual world foreign money, with out clicking on the acquisition button in any respect.

Gamers have been reporting numerous points to do with Fall Man’s storefront, which is not simply restricted to the auto-purchase bug. For some purpose that bug would occur simply from previewing a specific merchandise. Different points included hidden key bindings inflicting purchases, gadgets being switched out after deciding on them, and Present Bucks completely disappearing throughout all techniques after enjoying on Nintendo Swap.

Initially, Mediatonic allegedly responded to at least one specific consumer, ChunkyPeat, with a not significantly useful response. “Please let me appropriate one thing out of your response,” wrote the help employee. “You will have said that this can be a “bugged buy” and a ‘recognized challenge’. Neither of these items is the case.

“The acquisition was made by you, not a bug. Whether or not it was intentional or not, that is nonetheless the case.

“This isn’t a ‘recognized challenge’ as a result of it isn’t a problem. Objects can’t be purchased robotically by the system, they all the time require enter from the participant. Once more, whether or not unintended or not, you made this enter and bought the merchandise.”

All purchases are remaining in the case of Fall Guys, so it is sensible within the context of an precise unintended buy, however this wasn’t the case. Now, the official Fall Guys Twitter has put out an announcement apologising for the problem.

In return, Mediatonic plans to enhance the shop design to stop future points with unintended purchases, refund requests for cosmetics from June 21, 2022 onwards will likely be honoured within the meantime, and everybody will obtain Grandis without cost.

In an announcement to Eurogamer, Mediatonic additionally mentioned “What is occurring within the sport shouldn’t be supposed and we’re actively fixing it. The customer support response was additionally not acceptable and we’ll provide a make good for all affected.”

Exterior of this oopsie, Fall Guys has been doing fairly nicely for itself, surpassing 50 million gamers solely two weeks after going free to play.